Beck Aesthetics Practice Policies

Privacy Policy: Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you have any questions about our privacy policy, please contact our patient support team at (636) 280-5991.

SMS Terms and Conditions: By providing our mobile number, you consent to receive SMS messages from Beck Aesthetics related to appointment reminders, scheduling of appointments, promotional offers, order updates, or account notifications. Message frequency may vary. You may receive two (2) SMS messages per week. Standard message and data rates apply.
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
If you need assistance or have any questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our patient support team at (636) 280-5991.

Booking: Appointments can be scheduled online, by phone, or in person.
Cancellations/Rescheduling: We understand that things come up. Please give us at least 24 hours notice if you need to cancel or reschedule. Cancellations made within 24 hours of the appointment may incur a $100 cancellation fee.
No-Show Policy: If you do not attend your appointment without prior notice, a $100 fee may be charged.

Arrival: We recommend that you arrive 15 minutes before your appointment to complete any necessary paperwork and prepare for your treatment.
Late Arrivals: If you arrive late, the appointment time may be shortened to accommodate the next scheduled appointment. The total treatment cost may still apply.

Initial Consultations: All new patients are required to undergo a consultation to discuss treatment goals, medical history, and any relevant health conditions.
Follow-Up Consultations: Follow-up consultations may be required for certain treatments and are integral to our personalized care approach.

Payment Methods: We are accepting major credit cards and debit cards. Payment is due at the time of service.

Product Recommendations: We recommend products that complement your treatments and enhance your results. Our staff is trained to provide personalized skincare recommendations.
We do not offer refunds on services rendered at Beck Aesthetics.
In-store Purchases at Beck Aesthetics: We will accept returns on unopened and unused products within 14 days of purchase. Products should be returned to our in-store location and include your receipt.
Defective products may be exchanged within 14 days for the same product only.
Tretinoin and all other prescriptions are ineligible for return.
In the rare case you have an allergy to a product, please contact your Beck Aesthetics provider and we will be here to help you and resolve the issue.
Products purchased online cannot be accepted at the in-store location.
Gift card purchases are non-refundable.
Allow two weeks for returns and refunds to be processed if sent by mail. Your financial institution may take longer to reflect the transaction.
Questions or concerns regarding a return? Please email us at hello@beckaesthetics.com.

Patient Information: All patient information is kept confidential and is only accessible to authorized staff members.
Photography: Before and after photos are a part of our comprehensive patient care. These photos are used strictly for medical charting. Rest assured, they will not be shared on social media or any public platform without your explicit consent.
Social Media: With your consent, we may take before and after photos for your treatment records and for marketing purposes. Your identity will be kept anonymous unless you provide explicit permission to share it.

Medical History: Patients are required to provide accurate and complete medical history and inform us of any changes to their health status.
Infection Control: We follow strict infection control standards to ensure the safety of all the patients and staff. All equipment is sterilized or disposable.

Patient Satisfaction: We strive for 100% patient satisfaction. If you are not satisfied with your treatment, please notify us right away so we can address your concerns.

Contact Information: We may reach out to you via phone, email, or text for appointment reminders, treatment follow-ups, and promotional offers. It is important that you keep your contact information updated.
Feedback: We welcome and appreciate feedback. Please let us know how we can improve your experience at Beck Aesthetics.
You will have the option to opt in or out of your preferred method of communication, ensuring you’re contacted in the way that works best for you.

By receiving treatment or purchasing products at Beck Aesthetics, patients acknowledge that they have read and understood this Refund Policy and agree to the terms and conditions outlined above.